How to Choose an Agency?

For the client's protection, always use an agency licensed by the State of Texas.

Licensed Agencies:
* Are the only agencies that may provide “hands on care “, (unlicensed agencies may only provide "custodial" or "companionship" care and will be unable to help with any personal care needs).

* Must adhere to all Federal and State guidelines

* Accept responsibility for screening, training, education and supervision of their employees

* Must withhold required taxes on all employees

* Conduct background and reference checks on all employees

* Provide quality professionals to oversee care.

Ask the following Questions
* How long has the agency been serving the community and what services do they offer?

* Does the provider have written statements describing its services, fees, client nghts, confidentiality, complaint procedures, hours service, and emergency arrangements?

* What back-up systems are m place to ensure continuity of care?

* Is the agency a member of a state and/or national home care organization?
Association membership is an indication that the agency is continually informed and actively involved in the home care

What is Private Pay Home Care / Who Pays for Private Pay Home Care